We guarantee 100% CUSTOM work to all of our customers. No cookie-cutter designs or templates. Because of the nature of this product and the emotions and memories involved, we believe in giving the customer all the power in personalizing their pets final resting place. CLEAR OR UNCLEAR PHOTOS- If you only have blurry photos of your beloved furry friend, don't worry! Our artist can make just about anything happen. Although with that being said, the better quality the image, the better quality its engraved. WEATHER PROOF!- Once our granite markers are engraved and sealed, they will NEVER fade! It can handle all weather conditions from snow, sleet, rain, direct sun and the test of time. After purchase, please contact us to send us photos or text you'd like on which side(s). Then we will send you a proof(s) of what the engravment will look like before we actually engrave your product. *THE CUSTOMER MUST APPROVE THE ENGRAVMENT* Contact us through our seller profile page for ANY questions, comments, concerns, or thoughts.